Loads booked
without a freight desk.
Every load needs quotes from three carriers, a comparison, a booking, and a pickup confirmation. Brokers do this hundreds of times a week — manually. A Loomal agent runs the entire cycle from a real freight inbox, with carrier credentials vaulted and every quote logged.
API Primitives used
mail_sendSend quote requests
Agent sends parallel RFQs to approved carriers from the freight identity, threaded by lane.
mail_list_messagesCompare incoming bids
Carrier replies thread back into the agent inbox for clean side-by-side comparison.
vault_getPull approved carrier list
Approved carriers, lane history, and rate baselines live encrypted in the vault.
Freight booking is manual at scale.
Freight desks live in email. Quote requests, carrier replies, rate comparisons, booking confirmations — all of it scattered across hundreds of threads. Even with TMS software in the loop, the conversation layer is still email. Brokers spend their day in inbox triage instead of customer relationships.
An agent handles the conversation layer. Quotes go out automatically, comparisons happen in-thread, bookings get placed against vault rules — and brokers see only the loads that need human judgment.
How to build it.
mail_sendRequest quotes
Agent sends a parallel RFQ to every approved carrier on the lane with consistent specs.
mail_list_messagesCompare bids
Replies come back into the agent inbox. extractedText pulls rate, transit time, and equipment for clean comparison.
vault_getBook the load
Agent reads booking rules from the vault, picks the winner, and confirms with the chosen carrier in-thread.
Example prompt
“For every shipment ready to book, send RFQs to our 5 approved reefer carriers on this lane, pick the cheapest at acceptable transit time, and confirm the booking — from my freight agent address.”
What freight desks build.
Spot-market booking
Agent runs spot-market quote requests in parallel and books the winning bid automatically.
Contract carriers
Agent prefers contract carriers with negotiated rates before falling back to spot.
Multi-modal routing
Agent compares truck, rail, and intermodal options on the same lane and books the best fit.
Capacity tracking
Agent learns carrier reliability over time and weights future quote requests accordingly.
Pickup confirmation
Agent confirms pickup details with both shipper and carrier from the freight identity.
Why freight needs an agent identity.
TMS systems own the data layer. Email owns the conversation layer. Until now, no tool spanned both — which is why freight remains email-driven despite a decade of TMS investment. A Loomal agent lives in the conversation layer where the work actually happens.
The agent identity owns the freight inbox, the approved carrier list, and the audit trail. Brokers focus on customers and exceptions; the agent runs the bookings.
Carrier data encrypted
Approved carrier list and contract rates live in vault entries scoped to the freight identity.
Per-load audit
Every quote, comparison, and booking is logged with timestamp and delegation chain.
Identity per desk
Different freight desks can run on isolated identities with separate carrier relationships.