Freshdesk

About Freshdesk

Use Freshdesk with your agent

claude mcp add --transport http freshdesk-mcp https://gateway.pipeworx.io/freshdesk/mcp

{
  "mcpServers": {
    "freshdesk-mcp": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

Frequently asked questions

What is Freshdesk?

Freshdesk is an MCP (Model Context Protocol) server by pipeworx-io in the Project Management category. Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

How do I connect Freshdesk to Claude, Cursor, or another MCP client?

Freshdesk is a remote MCP server — add its endpoint (https://gateway.pipeworx.io/freshdesk/mcp) to your client's MCP configuration (for example with "claude mcp add", or under "mcpServers" in Cursor's mcp.json) and restart the client.

Is Freshdesk open source?

Yes — the source code is public at github.com/pipeworx-io/mcp-freshdesk.

Can AI agents pay to use Freshdesk?

Not yet through Loomal — Freshdesk is listed as a free directory entry. If its maintainer verifies ownership, they can set per-call USDC pricing that agents pay over x402, with settlement on Base.